“Marketing is becoming a battle based more on information than sales power – Philips Kotler”. The rising competitiveness in the business environment today has forced …
Handling unsatisfied customers: Turning a bad experience into a good one
A few weeks ago while visiting friend’s store that does online delivery of clothes, a customer came in cursing and complaining about a dress she …
Tips on improving your own levels of accountability
Personal accountability in the things you do at work can encompass everything from employees being accountable to and making themselves indispensable, to managers and people …
Responsibility in the workplace: Part 1
When you hear the word responsibility, you will not be shocked to think of words like care, safekeeping, custody and obligation. This should not really …
Business Tip – Managing Growth
Every business desires to grow and achieve its goals. This growth may be in terms of sales growth, number of customers served or even quality …
Making Your Business More Attractive To Financiers
Society is diverse and therefore made up of diverse needs. Business enable diverse needs to be met, although among others they in turn create an …
BUSINESS_TIP Why Every Business Needs To Know About Its Business Environment
Talk to any business owner of executive today and ask them about their challenges. Whereas some will talk about internal aspects like (Human Resource constraints) …
BUSINESS TIP – Adapting Digital Marketing
In this changing world, hardly anything has stayed the same. As Peter Drucker put it, the role of business is to create a customer. Today, …
BUSINESS TIP – Financial Management for SMEs
World over, just like it the case here in Uganda, many business are started every year, and only a small fraction of them survive till …
Interpersonal skills: The attribute many organisations are missing out on creating team synergy
In our previous article, we defined interpersonal skills and explained how they can be practiced the right way. In today’s article we share with you …