January 2014 archive

Success, what does it mean to you?

We all seem to want it. We all seem to seek it. “Success” seems to be the magic word for what we chase after, prepare for, choose, desire. It’s how we often define our lives. Money, fame, power and impact or contribution are often what we have been told make up success. If we don’t …

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Value for Money – Hard to analyse? Or is it?

Many times, the discourse between what is in a business man/woman’s head and his actual executions are seen to be a little bit wayward in the realizations of what is produced in the form of results. Because of this, he/she feels that the difference between what he sees in his mind and what he sees …

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Really, is the Operations Manual important?

Following through on the previous article on How to prepare an Operations Manual, we ask ourselves ~> Why should anyone be concerned about an operations manual? Through years of experience, here at BLEGSCOPE ® we’ve had the opportunity to work with many entrepreneurs and small businesses to help them achieve sustainable growth. Although in the …

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How to write an operations manual

Every business and organisation, no matter how big or small, needs to have standards that govern the way it carries out its activities. It is believed that developing your own set of policies and procedures (often called an “operations manual”) will help your business run more smoothly ~ especially when you cannot be there. It …

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The Fundamentals of Credit Sales in your Business

Today, with increasing options to buyers, most businesses are offering additional incentives to its customers which include credit sales. It is widely believed that offering credit can; Encourage customers to spend more, which can result in increased sales. Increase customer goodwill and build good customer relations. Make your customers less sensitive to price and more …

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The careful art of managing relationships (PART II)

Following through on last week’s article, this here is the conclusion to the careful art of managing relationships.   Managing the relationships between what can be many teams of people, comprising of perhaps many thousands of people, who might be based all over the globe, needs some science. At the heart of successful relationship management …

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The careful art of managing relationships (PART I)

From the guy who parades the gun purporting to be the security guard, to the lady who brings you cinnamon spiced tea every morning, to the driver making deliveries for you all the way to the accountant in the finance department who handles your re-imbursables as well as the team in HR who always seem …

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